FULL SERVICE LINE
Eleven ICT disciplines, one accountable engineering team.
From the network core to the help desk, every service is delivered under a single SLA by CCIE-certified engineers — no handoffs between vendors, no gaps in accountability.
01 · MANAGED IT SERVICES
IT that runs quietly in the background — until you need it.
Most IT problems are noticed by end users before they're noticed by IT. Netxus flips that: proactive monitoring, patching, and endpoint management catch issues before they interrupt work, backed by a helpdesk that answers in under five minutes.
Best for organizations that want enterprise-grade IT operations without building an internal team from scratch.
What's included
- 24/7 helpdesk & ticketing
- Endpoint management & patching
- Proactive infrastructure monitoring
- Asset & license management
- Monthly reporting & SLA reviews
02 · CLOUD SOLUTIONS
Hybrid and multi-cloud, architected around cost and risk.
We design and migrate workloads across AWS, Azure and Google Cloud — or keep critical systems on-prem where compliance demands it. Every architecture ships with a cost governance model, not just a working deployment.
What's included
- Cloud readiness assessment
- Migration & workload rearchitecture
- Hybrid & multi-cloud networking
- Cost optimization & FinOps reporting
- Managed cloud operations
04 · NETWORK INFRASTRUCTURE
Multi-vendor network design, from access layer to data center fabric.
Our engineers hold CCIE Enterprise Infrastructure and CCIE Data Center certifications and design across Cisco, Huawei, H3C and Juniper — so the platform we recommend fits your budget and environment, not a single vendor relationship.
What's included
- LAN / WAN / SD-WAN design
- Data center fabric (spine-leaf)
- Wireless & campus networking
- Network automation & monitoring
- Capacity planning & lifecycle refresh
05 · IT CONSULTING
A second opinion that isn't trying to sell you anything.
Infrastructure audits, technology roadmaps and vendor-neutral advisory — delivered as a written report you can act on with any partner, including us.
What's included
- Infrastructure & security audits
- Technology roadmapping
- Vendor selection support
- Budget & capacity planning
06 · DIGITAL TRANSFORMATION
Modernization that accounts for the people, not just the systems.
Multi-year modernization programs paired with change management, so new systems actually get adopted instead of quietly bypassed.
What's included
- Legacy system modernization
- Process digitization
- Change management & training
- Transformation roadmaps
07 · SOFTWARE DEVELOPMENT & SYSTEM INTEGRATION
Custom platforms and integrations built around your workflows.
APIs, internal tools and legacy-to-modern integrations that connect the systems you already depend on, instead of forcing a rip-and-replace.
What's included
- Custom application development
- API & systems integration
- Legacy system modernization
- Data pipeline engineering
08 · BACKUP & DISASTER RECOVERY
Business continuity that's tested, not just documented.
Recovery plans are only as good as their last test. We run scheduled failover drills and publish recovery time objectives you can hold us to.
What's included
- Automated backup management
- Disaster recovery planning
- Scheduled failover testing
- RTO / RPO reporting
09 · AI & AUTOMATION
Automation applied to real operational bottlenecks.
From network self-healing to workflow automation, we apply AI where it measurably reduces manual effort — not as a feature for its own sake.
What's included
- Intelligent process automation
- Network self-healing & AIOps
- Predictive maintenance
- Custom automation workflows
10 · HELP DESK & IT SUPPORT
24/7 support, across every channel your team actually uses.
Phone, email, chat and portal — tiered support with published response targets, escalating straight to senior engineers when it matters.
What's included
- 24/7 multi-channel support
- Tiered escalation to senior engineers
- Self-service knowledge portal
- Published SLA response targets